RLEI Case Manager (2017-68)

Company: Catholic Charities of Santa Clara County
Status: Full Time
Close Date:

Job Description:
RLEI Case Manager is a Community Building and Outreach position designed to help neighbors resolve problem properties which degrade the safety and security of their neighborhoods. The case manager informs and assists the users of the program with their requests for support to resolve these issues and mediates between property owners, neighborhood residents as well as public authorities to reach a successful outcome.


• Outreach to present RLEI
• Schedule appointments and program presentations
• Facilitate field meetings
• Perform case assessment
• Keep precise and organized records of cases
• Submits case data to Program Assistant for filing
• Respond to inquiries from the users/complainants
• Maintain open communication with assigned city representative and peace officer (Council liaison, police officer, code enforcement )


1) Required knowledge, skills & abilities:
• Ability to utilize a variety of leadership styles to diplomatically, effectively, and creatively facilitate teams of diverse individuals and organizations. Demonstrated perceptiveness, patience, and emotional maturity are necessary characteristics.
• Attention to detail across multiple, simultaneous projects. The ability to adapt and thrive in a fast-paced, multi-faceted, changing non-profit office
• Computer skills using Windows Office platform
• Detail oriented
• Team oriented
• Fluency in Spanish is a plus

2) Experience preferred
• 3 years of Real Estate and Property Management or social work experience.
• Experience volunteering with community and support groups.

3) Physical Requirements:
• Ability to lift 25 pounds

4) General
• Valid California driver’s license and personal transportation
• Liability insurance according to agency requirements

Hours: Full time

Hiring Range: Contingent on education, experience and language skills

TO APPLY: Please submit resume to jobs@catholiccharitiesscc.org or via fax to 408-944-0276 attn: HR

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.

Contact Information:
Job Code: 2017-68
E-mail: jobs@catholiccharitiesscc.org
Website: http://www.catholiccharitiesscc.org

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