Refugee Resettlement Case Manager (2017-58)

Company: Catholic Charities of Santa Clara County
Status: Part Time
Close Date:

Job Description:
GENERAL NATURE OF POSITION: Provide social services support to newly arriving refugees and Special Immigrant Visa Recipients (SIVs) and act as the primary individual responsible for the delivery of Reception and Placement benefits and services.


• Oversees the overall welfare of clients and links clients to eligible services: Medi-Cal, Food Stamps, Cash Aid, Employment, Housing, and other referral services.
• Conducts assessments of client needs through an intake and resettlement plan with the goal of self-sufficiency as the guiding principle.
• Initiates referrals to appropriate service collaterals or brokers new service resources to meet client needs.
• Develops and maintains client files and related documentation in accordance with program policies and procedures.
• Assist client in the social, educational, recreational, cultural and positive psychological integration in the community
• Conducts self in a manner that is consistent with the mission, vision and values of CCSCC.
• Other duties as assigned


• BA in Social Work strongly preferred, but will consider other related fields
• Two years experience in the field of refugee services, or child-related service field
• Multi-lingual in a language commonly spoken by refugees and immigrants (Dari, French, Swahili, Farsi, Amharic, or Somali)
• Extensive knowledge of social services systems
• Excellent oral and written English skills
• Automobile and valid CA driver’s license
• Auto liability coverage according to the agency requirements

HOURS: Part-time, with occasional evening and weekend hours.

TRAVEL: Occasional out of state travel required.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

Contact Information:
Job Code: 2017-58

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